Dear NBC,
If you are not going to show all the Olympic sports during the hours we poor suckers without cable can watch, then please provide them on the internet for viewing. And if you are going to provide them on the internet for viewing, then actually provide them, don't make someone search through all their past bills to find their account number, then when the can't find one because they are trying to cut down on paper and get e-bills, make them sit on hold for 20 minutes trying to get the account number from a person, then when they finally get to the person find out the account is in their husband's name and need his SSN, then when they get the SSN try to log in and your site isn't letting her log in, so while she waits to log into the live streaming she tries your old videos and the site's viewer isn't working making a generally well adjusted, computer proficient adult get to the point wanting to throw her computer across the room because every time she works out one problem, there is a new one. The Winter Olympics happen once every 4 years, so please get it right during those 2 weeks.
Thanks,
me
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