New Contact

I have a new contact in my phone. It is labeled 'Idiot Bus Company'. This morning, my sister, my dad and I spent 30 minutes trying to figure out how to get Nikole to school because these idiots decided that since Nikole said yesterday I was coming home 'Monday' they didn't need to pick her up. Every day is 'Monday' to Nikole. She is riding a special needs bus, don't you think they got the idea that she's special needs? and maybe just maybe they should have an actual note from her parent to say that yes in fact she does not need to be picked up seeing as how my mom always wrote her a note and my dad now writes her notes when she doesn't need to get picked up? I guess that's too hard of a concept to understand.